What happened?
We recently identified an issue affecting the Microsoft Excel versions of some of our templates where checkboxes were not appearing as expected.
After investigation, we confirmed that this was caused by a recent Microsoft Excel update that changed how checkboxes and certain form controls behave. As a result, previously working checkboxes may have appeared missing or invisible in some Excel files.
This issue was not caused by any user edits.
Update status: Fixed
We’re happy to share that ALL Excel versions of the template have now been fully recoded to align with the latest Microsoft Excel update.
✔ Checkboxes have been rebuilt from scratch
✔ All Excel versions have been tested and confirmed working
✔ No changes are needed to your data or setup
How to access the updated Excel version
To make sure you’re using the latest and corrected file:
Go back to the original email you received after your purchase
Open the Google Sheets master file included in that email
Navigate to the START HERE – Instructions tab
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In the table provided, you’ll find the updated download links for all Excel versions. Please see the image below for your guidance:
Please download and use the latest Excel file listed there. Below is a step-by-step tutorial on how to properly download the file as Excel:
Important reminders
We recommend not manually adding or editing checkboxes, as this may affect the template’s built-in formulas
If your current Excel file has missing checkboxes, simply switching to the updated version will resolve the issue
Your original purchase already includes access to these updated files
Need help?
If you’re unable to locate your original purchase email or have questions about which Excel version to use, feel free to reach out to our support team via email at hello@templatestudioph.com and we’ll be happy to assist.
Thank you so much for your patience and understanding. We truly appreciate your support and are always here to help.
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